Guarantee

All auto parts sold in our online shop WoxParts are certified and have 1-2 years manufacturers guarantee. Additional information on the guarantee on individual items can be specified by our manager.

Guarantee conditions:

Defects have occurred during manufacturing process (to be established during expertise)
Auto part has been installed in a manufacturer official authorized service

Non-warranty cases:

Incorrect auto part installation

Damage occurred during exploitation(car accident etc.)

Using bad quality fuel (for auto parts connected with fuel system)

Auto part has been installed in a manufacturer non-official authorized service

Return and cancellation

Part return

Before submitting your order please verify that you have chosen the correct auto part.
After the receipt of the product return can only be approved if an auto part has been damaged.
In cases where damage has occured during the transportation, logistics companies will be liable. To avoid disappointment we always recommend to insure your goods.

For any questions please contact our manager by email sales@woxparts.com

Original auto parts cannot be returned!

Cancel Order

Customer has the right to withdraw from Distance Contract in several cases:
Order has not been confirmed by our manager
Order has been cancelled by WoxParts manager

In other cases, order cancellation is not possible.

When order is confirmed the customer automatically agrees with these conditions of order cancellation.

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